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How betterwaifu Handles Your Personal Information

Your account data stays with us — not sold, not shared without a clear reason, and never handled carelessly. This page tells you exactly what we collect when you use betterwaifu, why we collect it, and what you can do about it.

Account data kept privateDANA, OVO, GoPay transaction records securedYour right to access or delete dataContact path always openApplies where local law permits

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Data We Collect and Why We Need It

betterwaifu Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the basics — your name, email address, and the mobile number tied to your wallet. When you fund your account through DANA, OVO, or GoPay, we record the transaction reference so we can match deposits to your account and

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handle any discrepancy quickly. We do not store your full wallet PIN or bank credentials; those stay inside your own payment app. We also collect session data — device type, IP address, and pages visited — to keep your account secure and to detect unusual activity.
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Cookies help us remember your login state so you are not asked to re-authenticate on every visit. All of this data is held on encrypted servers and accessed only by staff with a direct operational need. We do not sell your personal data to third parties.
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We may share information where Indonesian law or a valid legal order requires it, and only to the extent required. If you connect via mobile in Jakarta or Surabaya, the same policy applies regardless of which network you are on. Availability of this service depends on
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local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Encrypted Data Storage

All account and payment data — including DANA, OVO, and GoPay transaction references — is stored using encryption at rest. Only authorised staff with an operational reason can access your records.

Cookie Control

We use cookies to keep your session active and to detect login anomalies. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how your account functions during a session.

Data Retention Period

We keep your account data for as long as your account is active and for a reasonable period after closure, as required by applicable regulations. Once that period ends, data is deleted or anonymised.

Your Right to Request Changes

You can request a copy of the data we hold, ask us to correct inaccurate details, or ask for deletion. Submit your request via live chat or the privacy email and we will handle it through our standard verification step.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Privacy Request Email Send a written data access or deletion request to our privacy team. We aim to acknowledge your request within two business days and resolve it as quickly as our verification process allows.

Live Chat Support Open the chat widget inside your account dashboard to speak directly with our support team about any privacy concern, including wallet data linked to DANA, OVO, or GoPay.

Account Help Centre The help centre inside your account has a dedicated privacy section where you can start a data request, check its status, or update the contact details tied to your registered wallet.

What You Asked About Our Privacy Policy

These are the questions we hear most often about data and account privacy on betterwaifu. If your question is not here, reach us through live chat or the privacy email and we will respond directly.

We collect your name, email address, and mobile number. If you deposit via DANA, OVO, or GoPay, we also record the transaction reference to match it to your account.

We do not sell your data. We only share it when Indonesian law or a valid legal order requires it, and strictly to the extent that order demands — nothing beyond that.

Open live chat inside your account or send an email to our privacy team. After we verify your identity, we will send you a summary of the data we hold on your account.

Yes. Submit a deletion request via live chat or the privacy email. We will process it after identity verification and confirm when the deletion or anonymisation is complete.

We record transaction references to reconcile deposits and withdrawals. We never store your wallet PIN or bank credentials — those remain inside your own payment app at all times.

We use session cookies to keep you logged in and security cookies to flag unusual activity. You can adjust cookie settings in your browser; some account features may be affected if you disable them.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How betterwaifu Handles Your Personal Information

Data Handling, Cookies and Account Security

Reach Us About Your Data

What You Asked About Our Privacy Policy

01 What personal data does betterwaifu collect when I register?

02 Does betterwaifu share my data with third parties?

03 How do I request a copy of the data betterwaifu holds about me?

04 Can I ask betterwaifu to delete my account data?

05 How does betterwaifu handle payment data from DANA, OVO, or GoPay?

06 What cookies does betterwaifu use and how can I control them?

Privacy Policy

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